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Dear Nancy,

We want to thank you for your time, attention, and knowledge over the past two days. As we said today, after yesterday’s tour and visit to a number of units, we’ve reached at least one conclusion: you’ve sold us on Boca West. We thank you for that.

We are particularly impressed with the depth of your knowledge about the different communities, types of residences, prices, and the process of becoming members of the Boca West community. You answer questions completely and directly, and you provided additional insight by anticipating and answering the unasked questions. Equally important, your patience is something we really appreciate, because we never felt pressure on any unit, or to any particular timing. We appreciate that you are willing to work with us to find the right residence for us. We look forward to continuing our work with you.